Re: Luckystyle event

[WHYPHY]

*Disclaimer before hand, this will be blunt*

Quote

4 hours ago, kerry0902 said:

1.I send message to customer service by open ticket ( because ” When you make a purchase, contact online Administrator for activation key and support. )

I surely want to chat with someone real before i do the buy , then he replied , and I check his account status , joined on 2015 , ok I believe he is admin

 

2.He told us what do we want , ok I want buy unlimite liscence but I dont need by 3 at once. He told me I can just pay half to have one.  well this is not a real advantage but work for me and sounds reasonable.

 

3.He tag a paypal link and I make the payment , and soon my account activated.

 

Stop, stop, stop. Everything there was fine until number 3. There’s a discount CODE system built into the store already, so therefore all luckystyle had to do was provide a CODE not a paypal link if he was really giving you a discount on the license. That’s not BW’s fault you were too clueless to pick up on that, considering Mauzer was really promoting the fact that discount codes would be a thing of the future for the site.

4 hours ago, kerry0902 said:

We can’t do anything. You didn’t buy bwmods from blackwot but from LuckyStyle

if you pay directly to LuckyStyle thats your problem, if you paid over BLACKWOT store on BW paypal, you have rights to ask us to give back ur timming..

Well hate to burst your bubble bud but that’s the hard truth, admins get paid once a month for their time and not paid directly off each mod (or pack) purchase. I was admin on this site before leadership changed so if you think i’m wrong i bet any current admins would support me on this point.

1 hour ago, kerry0902 said:

yea , you walk in to a restaurant you visit first time  , you sit down and call waiter , a waiter ( with uniform) come and ask what you want.  You see the menu and say , oh 40oz steak is too big for me , can I have 20oz only?  waiter say yes , and you just pay half the price. Reasonable and I procced.  Soon waiter bring the 20oz steak , and ask for your credit card to pay.  You give him the card and finish it.

Soon the boss come to you and say that waiter is thief ..  he was our employee but we fire him justnow.  He didnt use your card to pay your steak , so you need pay again for it or give it back.

WTF ?

That makes sense… but the restaurant would be able to figure out the scam pretty quickly, often on the first meal purchase. With regards to this situation chances are there were more then 5 and i’d be willing to bet more then 10 on my next paycheck, also dealing with purchases that are supposed to be $70 USD not $25 USD. Also why would you give the waiter your card? most card companies require that the customer completes the transaction or risk a no investigation charge back.

Now it’s not all doom and gloom for you, although a little common sense would have saved you the hassle. Go to paypal and dispute the transaction of the money going to luckystyle. Explain to paypal that the transaction  was for a ONLINE DIGITAL GOOD (DO NOT MENTION ‘HACK’, ‘CHEATS’, etc…), really hit on that digital good bit as it’s not covered in the “paypal seller protection program”, in result there’s about a 85-90% chance you’ll get the money back. Try to word it as professionally as possible. DO NOT, i repeat, DO NOT make it sound like a whining “cry me a river story”.